The SAP SuccessFactors Skill Sync integrations rely on the use of a shared
set of skills between TechWolf and SAP SuccessFactors. This shared set of
skills is managed by the Skills Taxonomy Sync integration.
The Skills Taxonomy Sync synchronizes skills bidirectionally between
TechWolf and SAP SuccessFactors, and pushes the hierarchical structure of
the Skills Taxonomy from TechWolf to SAP SuccessFactors. Updates are
propagated between these two systems on a hybrid push/pull strategy. SAP
will push files with the latest Attributes Library data to an SFTP server
following a customer-defined schedule in the SAP Integration Center.
TechWolf will then pull these files from the SFTP server on a separate
schedule. TechWolf will ensure files with the most up-to-date Skills
Taxonomy information are always present on the SFTP server, available for
import into the Attributes Library in SAP SuccessFactors, according to other
customer-defined schedules in the SAP Integration Center.
Employee and Job Skills are synchronized in a bidirectional flow, where
Employee and Job skill data updates in the SkillEngine API are synchronized
in real-time to SAP SuccessFactors using API endpoints, following a push
strategy.
Employee Growth Portfolios are updated using the SAP REST API, cfr.
Overview - Jobs
Job skills are updated using the SAP OData API, cfr.
Overview - Jobs
SAP SuccessFactors updates to Employee Skill Profiles are synced at regular
intervals to the SkillEngine API using a hybrid push/pull strategy. SAP will
push files with the latest Employee Growth Portfolio data to an SFTP server
following a customer-defined schedule in the SAP Integration Center, that
TechWolf will pull from on a separate schedule.
The frequency with which TechWolf processes the SAP SuccessFactors
Employee Growth Portfolio data is configurable, but daily by default.
Employee skills synced by the SAP SuccessFactors Integration are tracked
using the source field in the
Employee Skill Profile Feedback endpoint
payload, tagged as "sap-integration". To retrieve these sources in an
Employee’s profile, use the query parameter ?include=sources in the
Employee Skill Profile Feedback endpoint ,
which returns the Skill’s source_event with
"event_type": "skill_profile_feedback" and
"source": "sap-integration".
SAP SuccessFactors updates to Job Skill Profiles are synced at regular
intervals to the SkillEngine API using a pull strategy. This means that all
flows are all initiated by TechWolf.
The frequency by which SAP SuccessFactors skills are synchronized to
TechWolf is configurable, but bi-hourly by default.
SAP SuccessFactors Job Skill Profiles are fetched using the SAP OData
API, cfr.
Overview - Jobs
Job skills synced by the SAP SuccessFactors Integration are tracked
using the source field in the
Job Skill Profile Feedback endpoint
payload, tagged as "sap-integration". To retrieve these sources from a
Job, use the
List Job Profile Data endpoint .
Items with "data_type": "skill_profile_feedback" and
"source": "sap-integration" indicate skills synced by the SAP
SuccessFactors Integration.
In summary: TechWolf uses API endpoints where available, to ensure near
instantaneous synchronization of skill profile updates from TechWolf to SAP
SuccessFactors. Management of the Skills Taxonomy in TechWolf and Attributes
Library in SAP SuccessFactors is done through file-based synchronization. The
latest state of the Employee Growth Portfolios is also propagated to TechWolf
through files. All file-based integrations are managed through the SAP
Integration Center.
The integration supports three sync direction options, specifying which data
flow directions are allowed:
TechWolf - SAP Bidirectional Sync (default): Two-way sync between
TechWolf and SAP SuccessFactors; changes made in TechWolf Employee Skill
Profiles are synchronized to their corresponding SAP SuccessFactors Growth
Portfolios, and vice versa.
TechWolf to SAP Unidirectional Sync: Skills flow from TechWolf to SAP
SuccessFactors only; changes made in TechWolf Employee Skill Profiles are
copied to their corresponding SAP SuccessFactors Employee Growth Portfolios,
while changes made in SAP SuccessFactors are discarded and overwritten with
the state of the TechWolf Employee Skill Profiles.
SAP to TechWolf Unidirectional Sync: Skills flow from SAP SuccessFactors
to TechWolf only; Changes made in SAP SuccessFactors Employee Growth
Portfolios are copied to their corresponding TechWolf Employee Skill
Profiles, while changes made in TechWolf are discarded and overwritten with
the state of the SAP SuccessFactors Employee Growth Portfolios.
For the correct functioning of the normal operation of the integration, the
skill profiles in both systems should be initially aligned. The integration will
do this initial alignment itself automatically when the integration is first
enabled, or when it is re-enabled after having been paused, or when it
encounters an entity it had no knowledge about yet.The initial alignment can happen in different ways; we support three such merge
strategy options:
Merge Systems: Combines skills from both SAP SuccessFactors and TechWolf
systems. Skills present in SAP SuccessFactors but not in TechWolf will be
synced to TechWolf, and vice versa. This preserves existing skill data in
both systems. TechWolf takes precedence over SAP SuccessFactors in case of
conflicting values (e.g. conflicting proficiency levels).
Push TechWolf: Replaces all skills in SAP SuccessFactors with the skill
data from TechWolf. This strategy clears existing SAP SuccessFactors skills
before importing TechWolf data.
Push External: Replaces all skills in TechWolf with the skill data from
SAP SuccessFactors. This strategy clears existing TechWolf skills before
importing SAP SuccessFactors data.
