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Employee Skill Sync Integration with SAP SuccessFactors

This Deployment Guide provides instructions that will assist in the process of deploying the SAP SuccessFactors - TechWolf Employee Skill Sync Integration, including detail on the configuration and deployment of the integration in the customer’s SAP SuccessFactors tenant. The intended audience for this document is the Integration Implementer.

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Integration

The Integration has been designed, developed, tested, documented, and deployed by TechWolf with SAP’s guidance and oversight. The integration facilitates the flow of validated employee skill data between SAP SuccessFactors and TechWolf. It is not intended to address every use case a customer may be interested in. The customer benefits by receiving pre-built, pre-tested, documented, partner-maintained integrations that minimize implementer’s effort as compared to custom integrations for the specific use case(s) addressed.

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Functional Objective

TechWolf and SAP are partnering to enhance skill management within organizations. TechWolf leverages data from various sources, including business systems like JIRA and Confluence, to infer skills. These inferred skills are seamlessly integrated into SAP SuccessFactors Growth Portfolios, providing a comprehensive and real-time view of employees’ skills. The integration also enables profile synchronization between TechWolf and SAP, ensuring that both platforms’ updates are consistently reflected. Note that TechWolf Employees are linked to SAP Per Person entities. This can be further facilitated with the use of the TechWolf Skill Assistant , where employees can be notified of newly suggested skills and validate them. This integration does not depend on the Skill Assistant; any other skill validation approach can be used. The integration is agnostic to the skill validation. Besides skill presence or absence, the integration also synchronizes the proficiency of the employees’ skills. These proficiency levels can be set by the employee themselves in the TechWolf Skill Assistant. Changes that are made to the employee skill profile within TechWolf are synchronized to SAP SuccessFactors instantaneously. Changes that are made to the employee growth portfolio within SAP SuccessFactors are reflected back to the TechWolf SkillEngine API on a regular basis (daily, weekly, …, as requested). Key benefits:
  • TechWolf synchronizes employee skill profiles across all relevant systems, harmonizing skills across all systems.
  • The accurate and up-to-date skill data in SAP SuccessFactors can be used for downstream purposes within SAP.
  • As TechWolf does not rely on manual assessments (only validation), we increase employee adoption to your talent marketplace with automated skill profiles.
Within SAP, employees assigned to job roles automatically inherit all skills of those job roles, on top of any other skills they may have. To align the behavior, the Skill Assistant will also block the removal of these inherited skills from the employee’s skill profile.

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Reference Material

Reference materials and documentation can be found at: