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Employee Skill Sync Integration with Workday

This Deployment Guide provides instructions that will assist in the process of deploying the Workday to/from TechWolf Skills Integration, including detail on the configuration and deployment of the integration in the customer’s Workday tenant. The intended audience for this document is the Integration Implementer.

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Integration

The Integration has been designed, developed, tested, documented, and deployed by TechWolf with Workday’s guidance and oversight. The integration facilitates the flow of data required between Workday and TechWolf Skills or specific use case(s) and is not intended to address all use cases customers may be interested in. The customer benefits by receiving pre-built, pre-tested, documented, partner-maintained integrations that minimize implementer’s effort as compared to custom integrations for the specific use case(s) addressed.

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Functional Objective

TechWolf and Workday are partnering to enhance skill management within organizations. TechWolf leverages data from various sources, including business systems like JIRA and Confluence, to infer skills. These inferred skills are seamlessly integrated into Workday skill profiles, providing a comprehensive and real-time view of employees’ skills. The integration also enables profile synchronization between TechWolf and Workday, ensuring that both platforms’ updates are consistently reflected. This can be further facilitated within the familiar environment of MS Teams, where employees can either be notified of or validate newly suggested skills. This integration does not depend on the MS Teams Bot; any other skill validation approach can be used. The integration is agnostic to the skill validation. Key benefits:
  • TechWolf synchronizes employee skill profiles across all relevant systems, harmonizing skills across all systems.
  • The accurate and up-to-date skills data in Workday can be used for downstream purposes in the system, e.g. Talent Marketplace and Learning.
  • As TechWolf does not rely on manual assessments, we increase employee adoption to your talent marketplace with automated skill profiles.

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Important Information

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Software Partner API Versioning

To minimize the impact on Customers, Software Partners, and Workday, Workday Software Alliances only requires Software Partners to update API versions in their integrations when not doing so will result in meaningful impact on a current or future Customer. Given that Workday’s approach to API updates expects that updates are backward compatible (with few exceptions), API version updates are rarely required for a previously badged integration. However, Workday reserves the right to require a partner to update an integration to the latest API version if the current version is negatively impacting a joint customer or is resulting in unnecessary support and/or maintenance effort. We also strongly encourage partners to take the opportunity when making other updates to their integration to also move to the latest version of any API’s leveraged.

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Reference Material

Reference materials and documentation can be found at:

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Glossary of Terms

  • Certified Integration: An integration system developed by TechWolf that enables the data flow between Workday and TechWolf. Certification is achieved after meeting all requirements from Workday.
  • Configurable Security Policy: The Configurable Security Policy describes the access required for each Integration System User and permissions needed for the integration to function.
  • Integration Implementer(s): The individual or group of individuals responsible for deploying the integration. Workday generally recommends that the customer engage the appropriate Workday Certified Consultants when deploying any integration.
  • SkillEngine API: The TechWolf API. This is the TechWolf system where skills data is stored, calculated, and used for related skills functionality. Interaction works through the REST API.
  • Skill Profile: The set of skills of an Employee.
  • Customer Skill Sources: Implies all customer platforms, integrations, and data that can serve as a source of skill information. Think of learning platforms, Workday itself, and even systems like Jira and Confluence.