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Integration Process Flow

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Data Flow

• During the initial setup phase and when new skill vocabulary versions are released, TechWolf will push and update the external skill mapping in Workday.

• Worker and Job Skills are synchronized in a bidirectional flow, where Worker and Job skills data updates in the SkillEngine API are synchronized in real-time to Workday using a push strategy.

• Workday updates are synced at regular intervals to the SkillEngine API using a pull strategy. This means that all flows are all initiated by TechWolf. The frequency by which Workday skills are synchronized to TechWolf is every 2 hours.

  • Worker skills synced by the Workday Integration are tracked using the source field in the Employee Skill Profile Feedback endpoint payload, tagged as "workday-integration". To retrieve these sources in an Employee’s profile, use the query parameter &include=sources in the Employee Skill Profile Feedback endpoint , which returns the Skill’s source_event with "event_type": "skill_profile_feedback" and "source": "workday-integration".

  • Job skills synced by the Workday Integration are tracked using the source field in the Job Skill Profile Feedback endpoint payload, tagged as "workday-integration". To retrieve these sources from a Job, use the List Job Profile Data endpoint . Items with "data_type": "skill_profile_feedback" and "source": "workday-integration" indicate skills synced by the Workday Integration.

In summary: For Workers, TechWolf will access Workday’s Talent and Staffing Web services to retrieve and update skills data. For Jobs, TechWolf will access Workday’s Human Resources Web services to retrieve and update skills data. TechWolf also synchronizes skills data from external sources and skills from external systems performing skill harmonization.

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Initial Load

The initial load occurs after the Workday Integration System User credentials are shared and set up in TechWolf.

The TechWolf team ensures the initial batch of data is loaded into both systems, starting a process on TechWolf’s side.

During the initial data load, customers can choose between two synchronization strategies:

1. Merge Strategy: Combines skills from both Workday and TechWolf systems. Skills present in Workday but not in TechWolf will be synced to TechWolf, and vice versa. This preserves existing skill data in both systems.

2. Overwrite Strategy: Replaces all skills in Workday with the skill data from TechWolf. This strategy clears existing Workday skills before importing TechWolf data.

These synchronization strategies are automatically applied to any new Jobs or Employees that exist in both Workday and TechWolf systems.

Below is an example demonstrating the merge strategy in action:

Worker profile of Grayson Rogers before the initial load:

Assuming a lot of skills have been validated already, we get his profile after the initial sync:

In TechWolf, we see the same profile as before, with the addition of the skills that were in Grayson’s original Workday profile; these are now validated in TechWolf.

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Skill Validation in TechWolf

Grayson Rogers validates the skill “Acoustic Modelling” in TechWolf. This validation is pushed to Workday immediately:

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Skill Validation in Workday

When an employee provides feedback in Workday, for example, adds “Facilities Operations” and removes “Performance Management”, the changes are reflected in TechWolf accordingly. The changes are synchronized every 2 hours, so not immediately in this direction.