​
Branding

​
What can be customized?

The name of the Skill Assistant can be customized.

​
How to customize the application in Workday?

To customize the name of the Workday Skill Assistant, it needs to be configured in both TechWolf and Workday. You can set the name of the Workday Skill Assistant during the creation of the custom task, as described in the deployment steps of the installation guide.

​
Customize the content of messages

The content of the messages that are sent by the TechWolf Skill Assistant can be customized to better fit your company’s needs. The following attributes can be customized:
  • The wording of the messages can be changed to better fit your company’s culture. More information can be found in the wording section.
  • The language of the messages. More information can be found in the language section.
  • The amount of skills that are suggested per message.
  • The option to show the sources of the skills in the suggestions. This can be set to show the source of the skills or not.
These customizations are configured by TechWolf. Let us know what you would like to change and we will make the necessary adjustments.

​
Customize the language of messages

The TechWolf Skill Assistant sends messages to users in the language that is set by the user in their app. This is only the case if the language is one of the allowed languages, otherwise English is used. You can customize in which languages your employees are allowed to use. If one of your employees uses a language we support, but that is not allowed, they will also default to English. The allowed languages of the messages can be set to a subset of the following languages: English, French, German and Dutch.

​
Customize the wording of messages

Messages can also be changed from their default messaging. Those messages can contain any text of course. The following lists all possible messages and their default text. We highly recommend customizing these messages to your company to greatly improve user experience
  • Timed suggestion notification: The notification that is sent on the configured interval.

Hi, below you can find a number of suggested skills for you. Deselect skills that you feel you do not have.
  • Reminder notification: The notification that is sent on the configured interval when there has been no interaction with the application.

Hi, this is a reminder. Below you can find a number of suggested skills for you. Deselect skills that you feel you do not have.
  • Suggestions overview message: The message shown on the home screen above the suggestions.

Based on the available data, the below suggestions might be important to consider to further complete your Worker Profile.

Please review these suggestions by clicking on the “Review Skills” button.

  • Review skills message: The message shown when the user clicks on the “Review Skills” button.

The below skills might be relevant to add to your Worker Profile. These skills have been inferred for you based on a combination of HR and Business data. In the “Source” column, you can see from which actual source the skill has been inferred. Please validate the suggestions and submit the ones you approve.
  • Submitted message: The message shown when the user submits their suggestions.

Your response has been successfully submitted.
  • No more skills message: When the user wants to validate more, but there are no more suggestions for now.

There are no more skills to validate at this time!

Good work 🥳

​
Customize the scheduling of messages

The TechWolf Skill Assistant sends messages to users on a regular basis. This scheduling of the messages can be customized to fit your company’s needs. The following attributes can be customized:
  • How often messages are sent. The options are daily, weekly, or monthly. When set to daily, suggestions will be sent every weekday. When set to weekly, suggestions will be sent every Monday. When set to monthly, suggestions will be sent on the first Monday of the month.
  • The time when messages begin sending. This process may take some time. You can set it to a specific time of day, either on the hour or the half-hour.
  • The amount of time to wait before sending a reminder message. This can be set to a specific amount of days.
  • Whether all messages are sent at the same time or based on each user’s country median time zone.
These customizations are configured by TechWolf. Let us know what you would like to change and we will make the necessary adjustments.