> ## Documentation Index
> Fetch the complete documentation index at: https://developers.techwolf.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Customizations

export const timezoneType_0 = undefined

# Branding

## What can be customized?

The name of the Skill Assistant can be customized.

## How to customize the application in Workday?

To customize the name of the Workday Skill Assistant, it needs to be configured
in both TechWolf and Workday.

You can set the name of the Workday Skill Assistant during the creation of the
custom task, as described in the deployment steps of the
[installation guide](/integrations/skill-assistant/workday/installation).

# Customize the content of messages

The content of the messages that are sent by the TechWolf Skill Assistant can be
customized to better fit your company's needs. The following attributes can be
customized:

* The wording of the messages can be changed to better fit your company's
  culture. More information can be found in the
  [wording section](#customize-the-wording-of-messages).
* The language of the messages. More information can be found in the
  [language section](#customize-the-language-of-messages).
* The amount of skills that are suggested per message.
* The option to show the sources of the skills in the suggestions. This can be
  set to show the source of the skills or not.
* The option to show the skill descriptions of the suggestions. This is
  only available when using the TechWolf or Workday skill vocabulary.

These customizations are configured by TechWolf. Let us know what you would like
to change and we will make the necessary adjustments.

### Customize the language of messages

The TechWolf Skill Assistant sends messages to users in the language that is set
by the user in their app. This is only the case if the language
is one of the allowed languages, otherwise English is used.

You can customize in which languages your employees are allowed to use. If one
of your employees uses a language we support, but that is not allowed, they will
also default to English.

The allowed languages of the messages can be set to a subset of the following
languages: English, French, German and Dutch.

### Customize the wording of messages

Messages can also be changed from their default messaging. Those messages can
contain any text of course.

The following lists all possible messages and their default text. We highly
recommend customizing these messages to your company to greatly improve user
experience

* **Timed suggestion notification**: The notification that is sent on the
  configured interval.

<Card>
  Hi, below you can find a number of suggested skills for you. Deselect skills
  that you feel you do not have.
</Card>

* **Reminder notification**: The notification that is sent on the configured
  interval when there has been no interaction with the application.

<Card>
  Hi, this is a reminder. Below you can find a number of suggested skills for
  you. Deselect skills that you feel you do not have.
</Card>

* **Suggestions overview message**: The message shown on the home screen above
  the suggestions.

<Card>
  <p>
    Based on the available data, the below suggestions might be important to
    consider to further complete your Worker Profile.
  </p>

  <p>
    <b>
      Please review these suggestions by clicking on the{" "}
      <i>"Review Skills"</i> button.
    </b>
  </p>
</Card>

* **Review skills message**: The message shown when the user clicks on the
  "Review Skills" button.

<Card>
  The below skills might be relevant to add to your Worker Profile. These
  skills have been inferred for you based on a combination of HR and Business
  data. In the "Source" column, you can see from which actual source the skill
  has been inferred. Please validate the suggestions and submit the ones you
  approve.
</Card>

* **Self-rate Proficiency Levels message**: The message shown when the user
  lands on the (optional) self-rating proficiency levels page after validating
  Skill Suggestions.

<Card>
  For the following Skills you accepted, please rate your proficiency level.
</Card>

* **Approved skills message**: The message shown when the user approves
  skills.

<Card>The approved skills have been added to your Workday profile.</Card>

* **Rejected skills message**: The message shown when the user rejects skills.

<Card>The rejected skills have been saved.</Card>

* **No more skills message**: When the user wants to validate more, but there
  are no more suggestions for now.

<Card>
  <p>There are no more skills to validate at this time!</p>
  <p>Good work 🥳</p>
</Card>

# Customize the scheduling of messages

The TechWolf Skill Assistant sends messages to users on a regular basis. This
scheduling of the messages can be customized to fit your company's needs. The
following attributes can be customized:

* How often suggestions are sent. The options are daily, weekly, monthly,
  quarterly (every 3 months), biannually (every 6 months), or yearly. By
  default, daily sends every weekday, weekly sends every Monday, and monthly,
  quarterly, biannually, and yearly send on the first Monday of the relevant
  month.
* For weekly and longer frequencies, the day on which suggestions are sent
  can be customized in one of two ways:
  * By weekday: pick a specific weekday (Monday–Friday). For monthly,
    quarterly, biannually, and yearly frequencies, you also pick which
    occurrence of that weekday within the month (first, second, third, or
    fourth — for example, the third Wednesday).
  * By date: pick a fixed day of the month (1–28). If that date falls on a
    weekend, sending shifts to the next Monday. This option applies to
    monthly and longer frequencies.
* For quarterly, biannually, and yearly frequencies, the starting month can
  be configured. For example, quarterly starting in February sends in
  February, May, August, and November.
* The time when messages begin sending. This process may take some time. You
  can set it to a specific time of day, either on the hour or the half-hour.
* The amount of time to wait before sending a reminder message to users with
  open suggestions. This can be set to a specific number of days. For example,
  if the reminder window is set to 3 days and the user has not validated the
  skill suggestions received on Monday, they will receive a reminder on
  Thursday. If the user validates the suggestions on Tuesday and chooses to
  validate more suggestions, but then leaves the new suggestions open, the
  reminder window is reset and a new reminder will be sent on Friday. Reminder
  messages are only sent on weekdays, so if the reminder window expires during
  the weekend, the reminder will be sent on Monday. Reminders can also follow
  the suggestion frequency; in that case, on each send day, employees who
  still have open suggestions from a previous send day receive a reminder,
  and employees without any open suggestions receive new suggestions if any
  are available.
* Whether all messages are sent at the same time or based on each user's
  {timezoneType_0 === 'country' ? 'country median time zone.' : 'time zone.'}
* A minimum number of Skills that must be available before suggestions are
  sent to an Employee.

These customizations are configured by TechWolf. Let us know what you would like
to change and we will make the necessary adjustments.